Shipping & Delivery Information

Below you will find the estimated delivery timeframes for all orders:

• Once an order has been placed, we require 1–3 business days to process it. Orders placed during the week are usually processed within 1 business day. However, orders placed on Friday evenings or over the weekend may take slightly longer.

• After your order has been processed and dispatched, delivery typically takes between 6–15 business days.

We aim to make the ordering and delivery process as simple as possible for our customers. If you have any questions or concerns, please feel free to contact our customer support team. Below, we explain how your order is processed and delivered.

Placing an Order

Ordering through whitrlab.com is quick and easy. Simply visit the product page and add your desired item to your shopping cart by clicking the "Add to Cart" button.

Before proceeding, please ensure that you have selected the correct product variant. Once everything looks correct, click "Proceed to Checkout".

On the checkout page, you will be asked to enter your shipping details. Please make sure all information is entered accurately. Once your details have been confirmed, click "Continue to Shipping".

On the Shipping page, you will have another opportunity to review your address information. Please note that all orders are shipped free of charge. As a token of our appreciation, we cover all shipping and delivery costs.

You can then proceed by clicking "Continue to Payment".

Payment Methods

At whitrlab.com, all payment methods are protected with SSL encryption to ensure a secure shopping experience.

Available payment options include:

• Klarna (Pay Later / Instalments)

• Credit Card (AMEX, Mastercard, Maestro, Visa)

• PayPal

• Google pay

• Apple pay

Once you have selected your preferred payment method, click "Complete Order". You will be redirected to your chosen payment provider to finalise your purchase.

If you experience any issues during the ordering process, please contact our support team and we will be happy to assist you.

Shipping Costs

We cover the shipping costs for every order.

All products are delivered to your address completely free of charge, with no minimum order requirement.

Order Dispatch

Found the perfect product on our website? We understand that you'd like to receive it as quickly as possible.

That is why we work hard to process and dispatch all orders promptly. To keep our product prices competitive, we consolidate shipments and dispatch them in larger batches once minimum shipping volumes have been reached.

We appreciate your understanding and support.

Important Notice

Please note that, like many online retailers, occasional delays may occur due to factors outside of our control. We will always do our best to process and ship your order as quickly as possible.

If you require your order to be dispatched urgently, please contact us via email. Our customer support team will be happy to discuss the available options with you.